Refund Policy


When will I receive my refund?

Your returns will be refunded automatically to the method of payment used for the order.

Please allow 28 days for the refund plus the additional time in the table below (which varies by payment method).

 Payment Method Timescales for a Refund
Credit/Debit card 5 working days
Paypal 3 working days
Afterpay 5 working days
Klarna 5 working days
Apple Pay 7 working days
Pay24 5 working days
Ideal 5 working days
UCS 5 working days
Yandex 5 working days
Cash on Delivery 7 working days


You'll receive a confirmation email when the item has been refunded. If you paid by card, please make sure you check your bank statement from the date of the order onwards, as your refund may be shown against the order date.

If you paid using another payment method, please check with the payment provider/issuer to locate the refund.